Getting started
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Being a UR in the NHSBSA
Useful hints and tips to make life in digital easier
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Research Ethics
How to we conduct ethical research and ensure safeguarding for research participants and researchers
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Measuring Digital Inclusion
How and why we measure digital inclusion as part of research at NHSBSA
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Data retention for User Research
the policies/procedures on data retention for UR in NHSBSA
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What is Matrix management all about?
How the NHSBSA structure works within delivery.
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User Researchers Toolkit
Tools and methods to get the most out of your research
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Storing outputs from user research
how and where you should keep outputs from your research
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Observing, shadowing and buddying with other UR's
If you want to observe another UR’s research, shadow someone, or buddy with them - here’s how to go about it
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Hack library
tips and tricks & things you may need to know
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Project Weeknotes
How to use weeknotes to document the project or your own progress.
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How we conduct user research
How to guide about researching at the NHSBSA
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Contributor Code of Conduct
Our expectations of contributing to this community
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Propose a content change using GitHub
How to propose changes to this document
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About this Playbook
Why we’ve written this and why its useful