About this Playbook
Why we've written this and why its useful
Propose a content change using GitHub
How to propose changes to this document
Contributor Code of Conduct
Our expectations of contributing to this community
How we conduct user research
How to guide about researching at the NHSBSA
Project Weeknotes
How to use weeknotes to document the project or your own progress.
Hack library
tips and tricks & things you may need to know
Observing, shadowing and buddying with other UR's
If you want to observe another UR's research, shadow someone, or buddy with them - here's how to go about it
Storing outputs from user research
how and where you should keep outputs from your research
User Researchers Toolkit
Tools and methods to get the most out of your research
What is Matrix management all about?
How the NHSBSA structure works within delivery.
Data retention for User Research
the policies/procedures on data retention for UR in NHSBSA
Measuring Digital Inclusion
How and why we measure digital inclusion as part of research at NHSBSA
Research Ethics
How to we conduct ethical research and ensure safeguarding for research participants and researchers
Being a UR in the NHSBSA
Useful hints and tips to make life in digital easier